Family Service & Pre-Need Sales Counselor

Service Corporation International; Brandon (FL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Service Corporation International in Brandon, FL is hiring a Family Service Counselor to support families with at-need cemetery arrangements and pre-need planning. You will generate revenue, present options, and coordinate with funeral staff to ensure compassionate, professional service.

Qualifications include a high school diploma or equivalent, 1–2 years of customer service or sales experience, and a valid driver’s license; an insurance license may be required.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service or sales experience preferred.
• Ability to drive frequently and work evenings/weekends.
• Excellent communication and empathetic interpersonal skills.

Responsibilities

• Lead generation and prospecting for families served by the location.
• Present cemetery and pre-need options to families.
• Coordinate with funeral directors and staff for seamless service.
• Build trusted relationships and follow up to ensure satisfaction.

Skills

Customer service

Sales experience

Communication

Education

High school diploma or equivalent

Some college (1-2 years)

Tools

Driver's license

Job description

Service Corporation International in Brandon, FL is hiring a Family Service Counselor to support families with at-need cemetery arrangements and pre-need planning. You will generate revenue, present options, and coordinate with funeral staff to ensure compassionate, professional service.

Qualifications include a high school diploma or equivalent, 1–2 years of customer service or sales experience, and a valid driver’s license; an insurance license may be required.