Compassionate Family Services Counselor | Pre-Need & Sales

Service Corporation International

Seminole (TX)

On-site

USD 50,000 - 100,000

Full time

14 days+

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Job summary

Service Corporation International is seeking a Family Service Counselor in the US (Seminole, FL) to lead generation, present pre-need options, and serve families with empathy and professionalism. The role emphasizes building referrals, networking with communities, and driving revenue through personalized service.

The position requires a high school diploma or equivalent, 1–2 years in customer service or sales, and a valid driver’s license.

Qualifications

High school diploma or equivalent required.
1-2 years of customer service or sales experience preferred.
Current state license to drive with acceptable record.
Ability to work evenings and weekends each month.
Must pass the company’s internal presentation certification within 30 days of hire.
Ability to drive frequently and build relationships with families.

Responsibilities

Prospect for leads for 1–2 hours daily and obtain referrals from families served.
Network with the community and establish relationships to generate opportunities.
Present information to families and referred clients with clarity and empathy.
Track activity levels to ensure productivity and follow up on inquiries.
Build trust-based relationships to encourage referrals and long-term engagement.
Collaborate with funeral directors and staff to provide high-quality service.