Family Service Counselor - Pre-Need Sales & Support

S.E. Combined Services of Florida; Elmhurst (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Sick Leave

Disability Insurance

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI in Elmhurst, IL is seeking a Family Service Counselor to help families by arranging cemetery and pre-need services while driving revenue through personalized service and referrals. The role emphasizes prospecting, referrals, and building strong family relationships.

You will collaborate with funeral directors and location managers to deliver high-quality service, work some evenings/weekends, and drive frequently. Compensation includes a strong commission-based plan and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent.
• 1-2 years of customer service or sales experience preferred.

Responsibilities

• Lead Generation: prospecting 1-2 hours daily and obtaining referrals.
• Build Relationships with Families: respond to inquiries with empathy and professionalism.
• Teamwork: collaborate with funeral directors and staff to ensure seamless service.

Skills

Prospecting

Networking

Customer service

Sales

Education

High school diploma or equivalent

1-2 years of college

Tools

Computers and software

Job description

SCI in Elmhurst, IL is seeking a Family Service Counselor to help families by arranging cemetery and pre-need services while driving revenue through personalized service and referrals. The role emphasizes prospecting, referrals, and building strong family relationships.

You will collaborate with funeral directors and location managers to deliver high-quality service, work some evenings/weekends, and drive frequently. Compensation includes a strong commission-based plan and comprehensive benefits.