Family-Focused Inside Sales Advisor

Service Corporation International; Clinton Charter Township (MI); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Clinton Township, MI is seeking a sales-focused role to support families during difficult times. You will lead generation, prospect daily, secure referrals, and build trusted relationships with families served.

You will present options, answer inquiries, and coordinate with funeral home staff to ensure seamless service. The role requires a high school diploma or equivalent with 1–2 years of college or related experience, and the ability to work evenings and

Qualifications

• Education: High school diploma or equivalent; 1-2 years of college or equivalent experience.
• Experience: 1-2 years in customer service or sales is preferred.

Responsibilities

• Lead generation and daily prospecting (1-2 hours).
• Obtain referrals from families served and build community relationships.
• Explain and present to families; respond to inquiries promptly and professionally.
• Maintain activity levels, build trust-based relationships, and seek referrals.
• Prepare for appointments and ensure quality service with attention to detail.
• Collaborate with funeral directors and staff to provide seamless service.
• Follow through on customer problems and educate on pre-planning benefits.
• Review past services to support current/future needs and sales.

Skills

Lead generation

Prospecting

Relationship building

Customer service

Verbal communication

Empathy

Time management

Problem solving

Education

High school diploma or equivalent

1-2 years of college or equivalent education/experience

Job description

Service Corporation International in Clinton Township, MI is seeking a sales-focused role to support families during difficult times. You will lead generation, prospect daily, secure referrals, and build trusted relationships with families served.

You will present options, answer inquiries, and coordinate with funeral home staff to ensure seamless service. The role requires a high school diploma or equivalent with 1–2 years of college or related experience, and the ability to work evenings and