Family Service Counselor — Flexible Hours, Compassionate Sales

Service Corporation International; Brentwood (MD); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Family Service Counselor in the US (MD-Brentwood) to generate leads, present options to families, and provide compassionate, personalized service. You will manage ongoing relationships, coordinate with funeral staff, and work toward revenue targets through a commission-based structure.

The role requires a high school diploma or equivalent, 1–2 years of college, and customer service or sales experience.

Qualifications

• Education and experience as stated in the ad.
• Must be able to pass internal certification and work evenings or weekends.
• Experience in customer service or sales is preferred.

Responsibilities

• Prospect for new business and generate a minimum of 1–2 hours of daily outreach.
• Explain and present information to families served and referrals.
• Maintain activity logs to track productivity.
• Build trust-based relationships with families and respond promptly to inquiries.
• Prepare for appointments with professionalism and attention to detail.
• Collaborate with funeral directors and staff to ensure seamless service.

Skills

Prospecting

Customer service

Sales

Communication

Driving

Education

High school diploma or equivalent

1-2 years of college

Job description

Service Corporation International is seeking a Family Service Counselor in the US (MD-Brentwood) to generate leads, present options to families, and provide compassionate, personalized service. You will manage ongoing relationships, coordinate with funeral staff, and work toward revenue targets through a commission-based structure.

The role requires a high school diploma or equivalent, 1–2 years of college, and customer service or sales experience.