FAIR Supervisor

JusticeWorks Family of Services; Wilmington (DE); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Company paid life insurance

Disability benefits

Tuition reimbursement

Paid time off

Holidays

Job summary

JusticeWorks YouthCare in Delaware is seeking a dedicated FAIR Supervisor to oversee the FAIR Specialist team and ensure timely response to hotline calls while maintaining safe, supportive environments for youth and families.

The role requires a Bachelor's degree with experience in youth services, valid driver's license, and the ability to work evenings and weekends. Expect competitive benefits and opportunities for collaboration with community partners.

Qualifications

• Bachelor's Degree and experience working with youth and families.
• Background clearances required.
• Pre-employment drug screening required.
• Availability to work non-traditional hours, including evenings and weekends.

Responsibilities

• Conduct weekly individual supervision with each staff member.
• Assist and manage performance of field staff, with proper documentation and training as needed.
• Assign referrals according to program standards.
• Accompany field staff to meetings and/or court hearings.
• Develop and maintain positive community and stakeholder collaboration.
• Transport clients using a personal vehicle when necessary.

Skills

Supervision

Staff training

Community collaboration

Education

Bachelor's degree

Tools

Driver's license

Auto insurance

Reliable vehicle

Job description

Full-Time | FAIR Program | JusticeWorks YouthCare

Who We Are

At JusticeWorks, the needs of youth and families are at the center of everything we do. Our KidsFirst! philosophy drives us to provide structured, strengths-based services that promote safety, stability, and long-term success. We are committed to doing whatever it takes to help youth and families thrive.

Employee Stock Ownership Plan (ESOP) - JusticeWorks is proud to be 100% employee owned.

Our ESOP gives employees an ownership interest in the company and a path to long-term retirement growth (at no cost to the employee) - meaning when the company succeeds, our employees benefit directly.

About The Role

We are seeking a dedicated FAIR Supervisor to join our team. As a supervisor, you will oversee our FAIR Specialist team. Our FAIR specialist team responds promptly to hotline calls, addresses urgent household stressors, and helps create safe, supportive environments where children can thrive. The FAIR specialist team focuses on preventing reentry into foster care, keeping families safely together, and resolving family conflicts.

The qualified Supervisor will:

• Conduct weekly individual supervision with each staff: case reviews, evaluation of employee performance related to program quality and service requirements.
• Assist and manage with performance management of field staff, including completing proper documentation and provide training as needed in areas of need.
• Assign referrals in accordance to program standards.
• Accompany field staff to meetings and/or court hearings as needed.
• Develop and maintain positive community and stakeholder collaboration.
• Transport clients utilizing personal vehicle, as necessary.

Minimum Requirements

• Bachelor's Degree and experience working with youth and families.
• Valid driver's license, auto insurance, and access to a reliable vehicle.
• Ability to pass all required background clearances.
• Ability to pass pre-employment, post-offer drug screening.
• Availability to work non-traditional hours, including evenings and weekends.

Benefits:

• Medical, Dental, Vision and Wellness Program.
• 401K with company match.
• Company paid life insurance.
• Company paid short term and long-term disability.
• Tuition Reimbursement.
• Company paid holidays and paid time off.
• Employee referral bonus.
• Clearance reimbursement and renewal.

JusticeWorks is an equal opportunity employer.