Employee-Owned FAIR Supervisor — Lead Urgent-Response Team

JusticeWorks YouthCare; Wilmington (DE); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

ESOP

Job summary

JusticeWorks YouthCare is seeking a dedicated FAIR Supervisor to oversee our FAIR Specialist team. The role focuses on responding to hotline calls, addressing urgent household stressors, and helping create safe environments where children can thrive.

You will conduct weekly supervision, support performance, assign referrals, and accompany staff to meetings and court hearings as needed. This full-time position supports our KidsFirst! philosophy and ESOP culture.

Responsibilities

• Conduct weekly individual supervision with each staff: case reviews, evaluation of employee performance related to program quality and service requirements.
• Assist and manage with performance management of field staff, including completing proper documentation and provide training as needed in areas of need.
• Assign referrals in accordance to program standards.
• Accompany field staff to meetings and/or court hearings as needed.

Job description

JusticeWorks YouthCare is seeking a dedicated FAIR Supervisor to oversee our FAIR Specialist team. The role focuses on responding to hotline calls, addressing urgent household stressors, and helping create safe environments where children can thrive.

You will conduct weekly supervision, support performance, assign referrals, and accompany staff to meetings and court hearings as needed. This full-time position supports our KidsFirst! philosophy and ESOP culture.