Fair Hearings Office Assistant - Flexible & Remote

Illinois Comptroller; Chicago, Northern (IL, KY); Hybrid; USD 47,000 - 61,000; Full time

Benefits offered by this job

Flexible work schedules

Health, Life, Vision, and Dental

Pension Plan

Paid time off

Job summary

Illinois Department of Healthcare and Family Services is seeking a Fair Hearings Office Assistant to provide essential office support for the Fair Hearings section. The role supports hearing administration, communications, and confidential record-keeping within the Office of General Counsel.

Ideal candidates will show strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Requires high school education and one year of related office experience.
• Must be able to type accurately at 35 words per minute.
• Preferred: two years as receptionist in a public administrative or government office.
• Two years of experience with administrative hearings or appeal processes.
• Two years of experience in data entry and case management systems.
• One year of experience preparing and drafting reports for supervisors.

Responsibilities

• Produces system generated notices of hearings and dismissals, and system-generated reports of section activities.
• Acts as liaison between OGC’s Bureau of Administrative Hearings and HFS DIIS regarding equipment and programming problems.
• Updates logs of completed data entries.
• Performs other duties as required within the scope of the listed duties.

Skills

Typing 35 wpm

Strong organizational skills

Communication skills

Education

High school diploma

Tools

Microsoft Office

Job description

Illinois Department of Healthcare and Family Services is seeking a Fair Hearings Office Assistant to provide essential office support for the Fair Hearings section. The role supports hearing administration, communications, and confidential record-keeping within the Office of General Counsel.

Ideal candidates will show strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.