Hybrid Fair Hearings Office Assistant — Office Support

Illinois Department of Children & Family Services; Chicago (IL); Hybrid; USD 44,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Pension Plan

Paid Parental Leave

Vacation days

Sick days

Job summary

The Illinois Department of Healthcare and Family Services is seeking a Fair Hearings Office Assistant to provide essential office support for the Fair Hearings section. The role supports hearing administration, prepares reports, maintains confidential records, and assists with day-to-day operations of the Fair Hearing Administrative team.

The ideal candidate will demonstrate strong organizational and communication skills, manage multiple priorities in a fast-paced environment, and be proficient

Qualifications

• Requires completion of high school and one year of related office experience.
• Requires ability to type accurately at 35 words per minute.
• Two years of experience as a receptionist in a public administrative or government office.
• Two years of experience with administrative hearings or appeal processes.
• Two years of experience in data entry and case management systems.
• One year of experience managing documents and records in an office setting.
• One year of experience preparing and drafting reports for supervisors.

Responsibilities

• Serves as an Office Assistant for the Office of the General Counsel in the Illinois Department of Healthcare and Family Services.
• Produces all system generated correspondence and reports of section activities.
• Acts as liaison between OGC's Bureau of Administrative Hearings and the HFS Division of Information Systems.
• Updates logs of completed data entries.
• Performs other duties as required within the scope of duties.

Skills

Typing 35 wpm

Receptionist experience

Data entry

Office organization

Education

High school diploma

Tools

Microsoft Office

Job description

The Illinois Department of Healthcare and Family Services is seeking a Fair Hearings Office Assistant to provide essential office support for the Fair Hearings section. The role supports hearing administration, prepares reports, maintains confidential records, and assists with day-to-day operations of the Fair Hearing Administrative team.

The ideal candidate will demonstrate strong organizational and communication skills, manage multiple priorities in a fast-paced environment, and be proficient