Faculty Support & Operations Specialist

Harvard Faculty of Arts and Sciences; Cambridge (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Professional development

Job summary

Harvard Faculty of Arts and Sciences in Cambridge, MA seeks a Faculty Assistant to provide administrative and operational support to up to 10 faculty members. The role emphasizes in-person work and coordination of day-to-day activities to enable teaching and research.

The position requires strong organizational and communication skills, experience in administrative roles, and the ability to manage multiple priorities while handling confidential information.

Qualifications

• Three years minimum of administrative or customer support experience.
• Strong organizational and time management skills.
• Professional written and verbal communication skills.
• Discretion and sound judgment.
• Ability to work independently and elevate issues appropriately.
• Stakeholder coordination.
• Ability to directly support multiple faculty simultaneously with a customer-service orientation.
• Familiarity with higher education, research administration, or academic operations preferred.
• Ability to handle confidential information with discretion.
• Ability to work across teams and with a variety of projects and constituencies.
• Strong skills in Word, Excel and PowerPoint required. Experience with Canvas and Concur a plus.

Responsibilities

• Manage calendars, travel, expenses, and daily administrative needs of up to 10 faculty members
• Prepare correspondence, reports, and meeting materials
• Serve as primary administrative support for faculty activities (e.g., events, visitors, purchasing)
• Route faculty requests to proper functional partner, serving as their main point-of-contact to functional partners and shared service centers
• Provide support for faculty members directly related to their teaching and research portfolio
• Provide support for events led by faculty
• May be responsible for obtaining permissions and copyright registration.
• Updates Canvas course materials when TFs are not available
• Submit faculty concur expense reports
• Assists designated faculty with the submission of corporate card receipts, required financial forms, and advises faculty of upcoming payment deadlines.
• Uses multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, email, and other technical/scientific applications
• May perform other related duties as assigned, including sharing responsibility for general administrative coverage such as reception and event support.

Skills

Administrative support

Customer service

Organizational skills

Time management

Communication skills

MS Office

Canvas experience

Concur experience

Tools

Word

Excel

PowerPoint

Canvas

Concur

Job description

Harvard Faculty of Arts and Sciences in Cambridge, MA seeks a Faculty Assistant to provide administrative and operational support to up to 10 faculty members. The role emphasizes in-person work and coordination of day-to-day activities to enable teaching and research.

The position requires strong organizational and communication skills, experience in administrative roles, and the ability to manage multiple priorities while handling confidential information.