Facility Services Associate

Spsnorthamerica; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

Spsnorthamerica is seeking a dependable and service-oriented Facility Services Associate in Pittsburgh, PA. This role focuses on maintaining a professional workplace environment while providing exceptional customer support to employees and visitors.

The ideal candidate should be hands-on, thrive in a fast-paced environment, and have strong organizational and communication skills.

Experience in office administration or facilities support is required. The role involves operational support including mail and shipping tasks, vendor coordination, and inventory management.

Qualifications

• 1+ year of experience in office administration, hospitality, retail, facilities, or customer service.
• Comfortable performing hands-on and physical job duties.
• Ability to lift, carry, and move up to 40 lbs.

Responsibilities

• Support day-to-day office operations and facilities services.
• Maintain an organized, functional, and professional workplace environment.
• Deliver exceptional customer service to employees and visitors.

Skills

Positive, professional, and customer-focused attitude

Strong organizational and multitasking skills

Strong communication and problem-solving abilities

Ability to work independently and collaboratively

Education

High School Diploma or equivalent preferred

Tools

S.A.P. inventory system

Forklift

Job description

Facility Services Associate

Pittsburgh, PA 15205

Keep the workplace running smoothly. Support daily operations. Deliver exceptional service.

SPS Global is seeking a dependable and service-oriented Facility Services Associate to support day-to-day office operations and facilities services. This role is responsible for maintaining an organized, functional, and professional workplace environment while delivering excellent customer support to employees and visitors.

The Facility Services Associate plays a key role in office services, mail and shipping operations, conference room support, inventory management, and light facilities coordination. This position is ideal for someone who enjoys hands‑on work, thrives in a fast‑paced environment, and takes pride in creating a positive workplace experience.

This role may include operating forklifts for shipping and receiving support and requires a valid driver’s license for transportation‑related tasks. Familiarity with hazardous shipping procedures is a plus, and training will be provided on the S.A.P. inventory system.

What You’ll Do:

This role focuses on workplace operations, facilities support, and customer service excellence.

Mail & Shipping Operations

• Receive, sort, and distribute incoming mail and packages
• Process outgoing shipments and support business center operations
• Assist with shipping and receiving tasks, including forklift operation when needed
• Support inventory accuracy using the S.A.P. inventory system

Office & Facilities Support

• Assist with inventory and maintenance of office furniture and equipment
• Perform light repairs and basic troubleshooting for facilities issues
• Coordinate with vendors for onsite maintenance and service needs
• Support office moves and workspace setup
• Set up conference rooms and assist with meetings and events, including catering coordination
• Maintain office supply, pantry, copier, and printer inventories
• Keep kitchens, copy rooms, offices, and conference rooms organized and presentable
• Provide light cleaning and tidying throughout shared office spaces

Customer & Workplace Support

• Deliver exceptional customer service to employees and visitors
• Provide backup reception and front desk coverage as needed
• Support copy/print and business center services
• Respond to workplace requests with professionalism, flexibility, and urgency

What You Bring:

• Positive, professional, and customer‑focused attitude
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively in a team environment
• Comfortable performing hands‑on and physical job duties
• Ability to quickly learn systems, processes, and workplace technology
• Strong communication and problem‑solving abilities

What We’re Looking For:

Required

• 1+ year of experience in office administration, hospitality, retail, facilities, or customer service
• High School Diploma or equivalent preferred
• Ability to lift, carry, and move up to 40 lbs.
• Comfortable with physical tasks including bending, lifting, walking, and standing
• Valid driver’s license
• Ability to use or learn workplace technology including handheld scanners, email, Teams, Slack, or Google Workspace
• Professional appearance and strong customer service mindset

Preferred

• Forklift or fork truck experience
• Familiarity with hazardous shipping procedures
• Experience with S.A.P. inventory systems
• Experience in mailroom, office services, shipping/receiving, or facilities support

Physical Requirements

• Regular walking, standing, bending, lifting, kneeling, and moving throughout the facility
• Ability to lift or move up to 40 lbs. regularly
• Ability to transport supplies and packages using carts or other equipment
• Manual dexterity to operate office equipment and workplace technology

Travel

None or negligible

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.