Facility Services Associate

Spsnorthamerica; New York (NY); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401k with matching

Paid Time Off

Education Discounts

Job summary

Spsnorthamerica is seeking a reliable Facilities Services Associate in New York. This role involves maintaining cleanliness, assisting with office logistics, and supporting employee services.

The successful candidate will provide exceptional service in various office environments, including the fitness center and front desk duties. A focus on customer service and a willingness to learn are essential for this position.

Training is provided, and you will enjoy a diverse array of benefits including medical and dental coverage.

Qualifications

• 1+ year experience in facilities, office services, or similar roles.
• Strong communication skills and a customer‑first mindset.
• Ability to work independently and as part of a team.
• Willingness to learn new equipment and maintenance skills.

Responsibilities

• Maintain cleanliness and organization in offices and facilities.
• Receive, sort, and distribute incoming mail and packages.
• Answer phones and support clients at the front desk.
• Restock fitness center supplies and maintain cleanliness.

Skills

Customer service

Communication skills

Teamwork

Tech comfort

Reliability

Tools

Handheld scanners

Word

Adobe

Messaging tools (Teams/Slack/Google)

Job description

Facilities Services Associate

Location: New York, NY 10001
Schedule: Mon - Fri 6:30 am - 3:30 pm or 12:30 pm - 9:30 pm
Employment Type: Full-time | Onsite

We’re looking for a reliable, energetic Facilities Services Associate to join our team! If you enjoy hands‑on work, take pride in keeping spaces clean and functional, and thrive in a service‑oriented environment, this role is for you.

As a key member of our facilities team, you will support daily office operations, provide exceptional customer service to employees and clients, and help maintain a safe, clean, and efficient workplace.

What You’ll Do

Facilities & Office Support

• Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms
• Set up conference rooms and support company events
• Restock kitchen supplies, pantry items, and copy/printer areas
• Assist with office moves, basic furniture handling, and equipment inventory
• Perform simple repairs; report more complex issues to the Facilities Manager

Mailroom & Package Handling

• Receive, scan, sort, log, and distribute incoming mail and packages
• Prepare and process outgoing mail
• Deliver packages throughout the office and maintain accurate tracking records
• Operate postage and mail-handling equipment

Fitness Center Support

• Provide coverage in the fitness center as needed
• Restock towels, clothing, and toiletries
• Maintain cleanliness of locker rooms, showers, and restrooms

Front Desk & Business Center Assistance

• Answer phones and support clients at the front desk when needed
• Assist with copy/print tasks and conference room setup
• Serve as backup to reception staff

What You Bring

• 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role
• Strong communication skills and a customer‑first mindset
• Ability to work both independently and as part of a team
• Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google)
• Professional, positive, and reliable attitude
• Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)

Physical Requirements

• Ability to stand for long periods
• Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs
• Capability to bend, kneel, walk, and perform hands‑on tasks
• Manual dexterity for office equipment (phones, copiers, binding tools, etc.)

Additional Details

• Training provided for all responsibilities
• Duties may change based on business needs

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.

Pay Range: $20 – $20 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.