Facility Services Associate

SPS; New York (NY); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Paid time off

Job summary

SPS is seeking a reliable Facilities Services Associate in New York, NY to maintain clean and organized offices, support events, and manage mail, packages, and front-desk duties. The role includes handling conference rooms, stock replenishment, and basic repairs under the Facilities Manager guidance.

You will assist with mail processing, package deliveries, and fitness center support, while maintaining professional customer service.

Qualifications

• 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role.
• Strong communication skills and a customer-first mindset.
• Ability to work both independently and as part of a team.
• Tech comfort with handheld scanners, email, Word/Adobe, and collaboration tools (Teams/Slack/Google).
• Professional, positive, and reliable attitude.
• Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)

Responsibilities

• Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms
• Set up conference rooms and support company events
• Restock kitchen supplies, pantry items, and copy/printer areas
• Assist with office moves, basic furniture handling, and equipment inventory
• Perform simple repairs; report more complex issues to the Facilities Manager
• Receive, scan, sort, log, and distribute incoming mail and packages
• Prepare and process outgoing mail
• Deliver packages throughout the office and maintain accurate tracking records
• Operate postage and mail-handling equipment
• Provide coverage in the fitness center as needed
• Restock towels, clothing, and toiletries
• Maintain cleanliness of locker rooms, showers, and restrooms
• Answer phones and support clients at the front desk when needed
• Assist with copy/print tasks and conference room setup
• Serve as backup to reception staff

Skills

Customer focus

Communication

Teamwork

Tech proficiency

Reliability

Independent work

Tools

Handheld scanners

MS Word

Adobe

Teams/Slack/Google

Job description

Facilities Services Associate

Location: New York, NY 10001

Schedule: Mon - Fri 6:30 am - 3:30 pm or 12:30 pm - 9:30 pm

Employment Type: Full-time | Onsite

We’re looking for a reliable, energetic Facilities Services Associate to join our team! If you enjoy hands‑on work, take pride in keeping spaces clean and functional, and thrive in a service‑oriented environment, this role is for you.

What You’ll Do

Facilities & Office Support

• Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms
• Set up conference rooms and support company events
• Restock kitchen supplies, pantry items, and copy/printer areas
• Assist with office moves, basic furniture handling, and equipment inventory
• Perform simple repairs; report more complex issues to the Facilities Manager

Mailroom & Package Handling

• Receive, scan, sort, log, and distribute incoming mail and packages
• Prepare and process outgoing mail
• Deliver packages throughout the office and maintain accurate tracking records
• Operate postage and mail‑handling equipment

Fitness Center Support

• Provide coverage in the fitness center as needed
• Restock towels, clothing, and toiletries
• Maintain cleanliness of locker rooms, showers, and restrooms

Front Desk & Business Center Assistance

• Answer phones and support clients at the front desk when needed
• Assist with copy/print tasks and conference room setup
• Serve as backup to reception staff

What You Bring

• 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role
• Strong communication skills and a customer‑first mindset
• Ability to work both independently and as part of a team
• Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google)
• Professional, positive, and reliable attitude
• Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)

Physical Requirements

• Ability to stand for long periods
• Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs
• Capability to bend, kneel, walk, and perform hands‑on tasks
• Manual dexterity for office equipment (phones, copiers, binding tools, etc.)

Additional Details

• Training provided for all responsibilities
• Duties may change based on business needs

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.

What We Offer

• Career Growth: an opportunity to learn new skills or leverage existing ones that may lead to other career opportunities
• Learning & Development: a work culture that promotes continuous learning
• Recognition programs for all levels of employees
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off

Equal Employment Opportunity

SPS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, military status, gender identity or expression, and other protected characteristics.

Accommodations

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If assistance is needed, accommodations can be requested at any time.