Facilities & Scheduling Support Specialist

merrymaidscareers; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Merry Maids is seeking a facilities administration support candidate to handle data entry, schedule updates, and daily appointment coordination with customers. The role involves light payroll inputs, updating accounts, and providing timely information to team members.

Ideal candidates have a GED or high school diploma with at least two years of customer service, strong time management, and solid written and verbal communication skills.

Qualifications

• High school diploma/GED plus 2 years of customer service experience required.
• Good time management and organizational abilities.
• Strong verbal and written communication skills; dependable and adaptable.

Responsibilities

• Input daily time data, mileage, and customer information into the system.
• Update schedules and provide team members with daily appointments/routes.
• Schedule sales bids and assist with ancillary revenue opportunities.
• Answer phones and direct calls to the appropriate party.
• Confirm customer appointments and prepare laundry for the next day.
• Occasionally perform cleaning tasks as needed.

Skills

Time management

Verbal & written communication

Organizational skills

Dependable & adaptable

Driving to customer homes

Reading cleaning instructions

MS Office proficiency

Education

GED or high school diploma with 2 years customer service experience

Tools

Microsoft Office (Word, Outlook, PowerPoint, Excel)

Job description

Merry Maids is seeking a facilities administration support candidate to handle data entry, schedule updates, and daily appointment coordination with customers. The role involves light payroll inputs, updating accounts, and providing timely information to team members.

Ideal candidates have a GED or high school diploma with at least two years of customer service, strong time management, and solid written and verbal communication skills.