Office Assistant

Merry Maids Limited Partnership; San Buenaventura (Ventura) (CA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Flexible work schedule

Weekly pay

Paid training

Use of company car or paid mileage

Job summary

Join a forward-thinking company that values teamwork and customer service! As a member of this close-knit team, you'll play a vital role in providing top-notch cleaning solutions while enjoying a flexible schedule and competitive pay. With opportunities for advancement, you can tailor your career path to match your interests. This role offers a supportive environment where your contributions truly matter, allowing you to make a positive impact on clients' lives. If you're ready to create brighter days for yourself and others, this is the perfect opportunity for you!

Qualifications

• 2 years of customer service experience required.
• High school diploma or GED is mandatory.

Responsibilities

• Completes daily close out process and submits payroll.
• Creates and updates schedules for team members.
• Assists with new hire paperwork and training.

Skills

Personal time management

Organizational skills

Verbal communication

Written communication

Adaptability

Education

High school diploma or GED

Job description

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provides team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.

Responsibilities:

• Completes daily close out process in the system inputting data for time spent at customers' homes, mileage, updates customer information, weekly submission of payroll, inputs sales leads into the computer, and updates accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provides team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as refrigerator, ovens, window cleanings, and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch to include associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to the appropriate party.
• Confirms customer appointments.
• Prepares laundry for the following day.
• May occasionally function as a team member or solo cleaner as needed.

Education and Experience Requirements:

• High school diploma/general education degree (GED) plus 2 years of customer service required.

Knowledge, Skills and Abilities:

• Personal time management and organizational skills.
• Verbal and written communication skills.
• Dependable and adaptable to operate within a fast-paced work environment.
• Ability to drive to customer homes as needed.
• Ability to differentiate between variously colored cleaning products by identifying the color or product name.
• Ability to define specific uses of cleaning products.
• Ability to read and understand cleaning instructions indicated on customized service reports.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $16.00 per hour.

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance, and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals– including becoming a team captain, trainer, quality assurance supervisor, or manager.

We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for you and our customers?

Apply today!

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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In addition to a flexible work schedule, being a Merry Maids team member has many benefits:

* Varies by location.

Weekly pay*

Paid training

Use of company car or paid mileage for personal vehicle*