Facilities Reservations Specialist II - Part-Time

City of Irvine; Irvine (CA); On-site; USD 32,000 - 41,000; Part time

Job summary

City of Irvine is seeking a part-time Facilities Reservations Specialist to manage reservations, fees, and related transactions. You will support the public and city staff with class registrations and facility bookings, while ensuring accuracy in payments and deposits using CivicRec and MS Office.

The role requires a high school diploma and three years of public-facing experience, strong customer service, and knowledge of registration procedures.

Qualifications

• High school diploma or equivalent and three years of public-facing office work.
• Excellent customer service and communication skills.
• Familiarity with registration processes and policy enforcement.

Responsibilities

• Serve as expert on reservations processes and related database systems.
• Process reservations, determine fees, deposits, and refunds.
• Assist public and staff with class availability, registrations, and bookings.
• Provide front counter, phone, and online support for customers.
• Handle registrations, permits, payments, and cancellations.
• Calculate fees per fee schedules and troubleshoot bookkeeping errors.
• Perform daily accounting procedures and support, resolving issues.
• Enforce city policies for facility reservations.
• Perform general clerical tasks such as data entry and filing.

Skills

Customer service

Microsoft Office

Education

High school diploma

Tools

CivicRec

Job description

City of Irvine is seeking a part-time Facilities Reservations Specialist to manage reservations, fees, and related transactions. You will support the public and city staff with class registrations and facility bookings, while ensuring accuracy in payments and deposits using CivicRec and MS Office.

The role requires a high school diploma and three years of public-facing experience, strong customer service, and knowledge of registration procedures.