Facilities Reservations Specialist II (Part-Time)

City-of-Irvin; Irvine (CA); On-site; USD 3,195,000 - 4,200,000; Part time

Job summary

The City of Irvine is seeking a part-time Facilities Reservations Clerk to support citywide reservations and events. Hours are Monday–Friday 7:30 a.m.–5:30 p.m., with occasional weeknights and weekends for events.

You will process reservations, determine fees, assist the public and staff, provide front desk service, registrations, payments, refunds, and other clerical tasks using CivicRec and Microsoft Office.

Qualifications

• High school diploma or equivalent; 3 years experience serving the public in an office setting or equivalent.
• Excellent customer service and communication skills; familiarity with program registration and facility operations.

Responsibilities

• Serve as the expert on facilities reservation processes and related database systems.
• Process facilities reservations including fees, deposits, withdrawals, and damages according to policies.
• Assist the public and City staff with class registrations, reservations of parks/buildings/equipment.
• Provide customer service at front counter, on computer, and by phone.
• Process registrations, applications, permits, payments, refunds, receipts, changes, and cancellations.
• Calculate fees and deposits for facility reservations and troubleshoot bookkeeping issues.
• Perform daily accounting procedures and support; resolve accounting issues.
• Interpret and enforce city facility reservations policies and procedures.
• Perform general clerical tasks including data entry, typing, copying, and filing.

Skills

Customer service

Communication

Microsoft Office

CivicRec registration software

Education

High school diploma or equivalent

Tools

CivicRec

Microsoft Office

Job description

The City of Irvine is seeking a part-time Facilities Reservations Clerk to support citywide reservations and events. Hours are Monday–Friday 7:30 a.m.–5:30 p.m., with occasional weeknights and weekends for events.

You will process reservations, determine fees, assist the public and staff, provide front desk service, registrations, payments, refunds, and other clerical tasks using CivicRec and Microsoft Office.