Facilities & Reservations Coordinator (Community)

FirstService Residential; Irvine (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Time off including vacation, sick, and

Pet insurance

Tuition reimbursement

Legal services

Wellbeing support

Domestic partner coverage

Health savings account

Flexible spending account

Job summary

FirstService Residential is seeking a Facilities Coordinator in Irvine to support maintenance, manage vendor relations, and assist residents with clubhouse reservations. You will coordinate repairs, bids, and contract compliance while delivering quality customer service to residents and the community.

The role requires strong communication, organization, and problem solving, with a focus on safety, daily operations, and calendar planning alongside the Facilities Manager.

Qualifications

• Must possess strong customer service skills, good judgment, and critical thinking.
• Ability to communicate with vendors, staff, and clients verbally and in writing.
• Ability to prioritize daily workload and work independently, as well as within the team structure.
• Must be able to handle deadlines.
• Must be detail oriented and able to handle multiple tasks.
• Must be resourceful and a creative problem solver.
• Must be familiar with Microsoft Office and Zoom.
• Must be proficient in speaking, reading, and writing English.

Responsibilities

• This role requires work performed on one weekend day.
• Communicate with community residents both verbally and in writing to answer questions or share information.
• Respond to time-sensitive facility, common area, and landscape maintenance matters quickly and proficiently.
• Direct responsible vendors for repairs in accordance with budget guidelines.
• Dispatch work orders and projects to vendors in a timely manner.
• Assist residents with reservation processes and general inquiries.

Skills

Customer service

Communication

Prioritization

Deadline management

Detail oriented

Problem solving

Microsoft Office

Zoom

English proficiency

Interpersonal skills

Education

High school diploma

Property management experience preferred

Tools

Microsoft Office

Zoom

Job description

FirstService Residential is seeking a Facilities Coordinator in Irvine to support maintenance, manage vendor relations, and assist residents with clubhouse reservations. You will coordinate repairs, bids, and contract compliance while delivering quality customer service to residents and the community.

The role requires strong communication, organization, and problem solving, with a focus on safety, daily operations, and calendar planning alongside the Facilities Manager.