Facilities Operations & Vendor Relations Coordinator

PHFM | Facilities Maintenance - Interior & Exterior Services; Columbus (OH); On-site; USD 103,500 - 135,900; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and company holidays

Wellness activities and onsite gym

Ongoing professional development

Job summary

A leading facilities maintenance company in Columbus, OH is seeking a Facilities Operations Coordinator. This entry-level role involves managing work orders and providing exceptional customer service via multiple communication channels. Qualifications include 2 to 4 years of relevant experience, communication skills, and proficiency in Microsoft Office. The position offers a salary range of $103,500 to $135,900, reflecting a commitment to customer satisfaction and operational efficiency.

Qualifications

• 2-4 years of related experience or equivalent combination of education and experience.
• Background in Facilities Maintenance/Construction is a plus.
• Ability to pass a background check and drug screen.

Responsibilities

• Handle a high volume of incoming work orders efficiently.
• Address customer inquiries about services.
• Schedule and dispatch vendor partners for work orders.
• Manage high-volume email communications.
• Analyze customer inquiries for effective resolution.

Skills

Problem solving

Customer service

Communication

Data management

Microsoft Office

Job description

A leading facilities maintenance company in Columbus, OH is seeking a Facilities Operations Coordinator. This entry-level role involves managing work orders and providing exceptional customer service via multiple communication channels. Qualifications include 2 to 4 years of relevant experience, communication skills, and proficiency in Microsoft Office. The position offers a salary range of $103,500 to $135,900, reflecting a commitment to customer satisfaction and operational efficiency.