Facilities Coordinator I: Service & Vendor Liaison

PHFM; Westerville (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A customer service firm in Westerville, Ohio, is seeking an individual to efficiently manage a high volume of work orders and maintain communication with customers and service providers. Responsibilities include dispatching vendor partners, answering inquiries, and documenting service requests. Candidates should exhibit strong problem-solving abilities and remain composed in a fast-paced environment. The role requires heavy phone and email communication, with an emphasis on providing exceptional customer service.

Responsibilities

• Manage a high volume of incoming work orders and email communications efficiently.
• Dispatch vendor partners for work orders to ensure timely arrival.
• Work with managers on resolving problems.

Job description

A customer service firm in Westerville, Ohio, is seeking an individual to efficiently manage a high volume of work orders and maintain communication with customers and service providers. Responsibilities include dispatching vendor partners, answering inquiries, and documenting service requests. Candidates should exhibit strong problem-solving abilities and remain composed in a fast-paced environment. The role requires heavy phone and email communication, with an emphasis on providing exceptional customer service.