Facilities Operations Lead - Hybrid/Remote

Cushman & Wakefield; Jackson (MS); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Flexible Spending Accounts

Retirement Savings Plans

Life and Disability Insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support client facility needs in a hybrid or remote role in the Jackson, MS area. You will assist the facility management team with daily operations, scheduling, and vendor coordination to ensure reliable service delivery.

The role requires 3–5 years in admin or tenant services, strong communication, and ability to manage multiple tasks. Compensation ranges hourly, with a comprehensive benefits package and equal opportunity

Qualifications

• Associates or Bachelors degree in facilities management, building, business or related field preferred
• 3-5 years admin or tenant services experience
• Experience with data entry, reporting, filing, phones, scheduling, communications
• Customer service experience in facilities, real estate or professional services preferred

Responsibilities

• Provide general facility management services with continuous monitoring
• Address client inquiries ensuring timely issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Coordinate with external contractors for service and repairs of equipment
• Maintain communication with contractors, client, and team
• Create and assign work orders to engineering staff, subcontractors and vendors
• Monitor and report on open/closed work orders and payments
• Train vendors on work order and billing procedures
• Manage complex work orders including environmental issues and disaster recovery
• Provide facilities helpdesk services and monitor workflow for quality of service

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management

Team Oriented

Education

Associates or Bachelors degree in facilities management, building, business

Job description

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support client facility needs in a hybrid or remote role in the Jackson, MS area. You will assist the facility management team with daily operations, scheduling, and vendor coordination to ensure reliable service delivery.

The role requires 3–5 years in admin or tenant services, strong communication, and ability to manage multiple tasks. Compensation ranges hourly, with a comprehensive benefits package and equal opportunity