Senior Facilities & Operations Coordinator (Hybrid/Remote)

Cushman & Wakefield; Phoenix (AZ); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Accounts

Health Savings Accounts

Retirement Savings Plan

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Cushman & Wakefield is seeking a Sr. Facilities Coordinator for a role that supports the facility management team in delivering high-quality services for client facilities.

The position involves coordinating with vendors, handling inquiries, and ensuring timely maintenance and repairs. The successful candidate will have an associates or bachelor’s degree in facilities management or related field and 3–5 years of relevant experience, with strong communication and organizational skills applicable

Qualifications

• Associates or Bachelors degree in facilities management, building, business or other related field preferred.
• 3-5 years of experience in an administrative or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience in facilities/property management, commercial real estate or professional services industries preferred.

Responsibilities

• Provide general facility management services including continuous monitoring of office/facility.
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Respond to all facility inquiries and complaints, verify problem and take corrective action.
• Coordinate with outside contractors for service and repairs of equipment.
• Create and record appropriate written communication between all parties.
• Schedule and document maintenance and repairs on building equipment.
• Provide facilities helpdesk services and monitor workflow for all facilities cases.

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management

Team Oriented

Education

Associates or Bachelors in facilities management

Job description

Cushman & Wakefield is seeking a Sr. Facilities Coordinator for a role that supports the facility management team in delivering high-quality services for client facilities.

The position involves coordinating with vendors, handling inquiries, and ensuring timely maintenance and repairs. The successful candidate will have an associates or bachelor’s degree in facilities management or related field and 3–5 years of relevant experience, with strong communication and organizational skills applicable