Facilities & Operations Coordinator

US AMR-Jones Lang LaSalle Americas, Inc.; New York (NY); On-site; USD 59,000 - 78,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle in New York, NY is seeking a Facilities Coordinator to support Site and Assistant Facility Managers across maintenance, operations, accounting and occupancy services.

You will build strong client relationships, ensure service levels, and coordinate vendors to execute work with minimal disruption. Responsibilities include safety, records, and daily operations support.

Qualifications

• Prior experience in facilities, property management, hospitality, or related fields preferred.
• Proficiency in a range of information technology tools and platforms
• Excellent communication, organization, and problem-solving skills
• Ability to work independently with little supervision and effectively deal with stressful situations
• Self-motivated, confident, energetic, and flexible
• Strong customer service orientation and attention to detail

Responsibilities

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success
• Conduct daily walkthroughs to ensure a clean and organized office environment
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
• Identify opportunities for improved operations and service excellence, making recommendations for conduct site inspections and assessments
• Schedule and manage repairs, maintenance, minor works, and other work requests, tracking them to completion
• Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruption
• Assist in the procurement of vendors and services as required
• Coordinate the delivery of site amenities including fitness, food services, massage, transportation, and moves
• Act as the site key point of contact for facility-related matters
• Provide coordination and support for events, meetings, and conference facilities
• Support reception and guest services, mail and courier services, office supplies and equipment maintenance, landlord relations, and building access passes
• Maintain safety and security support protocols
• Update and maintain accurate records and official documentation for the site(s), including web pages
• Maintain and propose emergency response plans including evacuation and after-hours emergency response
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service, as reflected by client feedback
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope

Skills

Facilities management

Customer service

Communication

Problem-solving

IT proficiency

Tools

Microsoft Office

Facilities management software

Job description

Jones Lang LaSalle in New York, NY is seeking a Facilities Coordinator to support Site and Assistant Facility Managers across maintenance, operations, accounting and occupancy services.

You will build strong client relationships, ensure service levels, and coordinate vendors to execute work with minimal disruption. Responsibilities include safety, records, and daily operations support.