Facilities Operations Specialist

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Coordinator in New York, NY to manage day-to-day facility operations and serve as the primary liaison among clients, vendors, and internal teams. The role emphasizes service delivery, CMMS work order management, and ensuring smooth, disruption-free building operations.

Ideal candidates will have a High school diploma, strong Excel skills, exceptional customer service, and the ability to multitask and work independently in a fast-paced

Qualifications

• High school diploma required.
• Intermediate Excel for data tracking and reporting.
• Strong customer service skills under pressure.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Team-oriented with collaborative approach.
• Undergraduate degree in facilities management or related field preferred.
• Experience with CMMS or work order platforms preferred.
• Background in facilities coordination or corporate real estate services preferred.

Responsibilities

• Serve as the liaison between JLL support services, account team members, clients, and vendors to ensure smooth communication and service coordination.
• Create, track, and manage work orders in the CMMS from initiation through completion, ensuring timely fulfillment and customer acknowledgement.
• Provide clear directions to vendors, facilities staff, and service providers to ensure excellent work execution with minimal disruption.
• Assist with facility access processes including badging coordination and other administrative tasks.
• Respond to facility situations with creative problem-solving and proactive follow-up to confirm customer satisfaction.
• Identify opportunities to continuously improve processes, systems, and overall client satisfaction.

Skills

Excel

Customer service

Organizational skills

Communication

Multitasking

Teamwork

Education

High school diploma

Job description

Jones Lang LaSalle Incorporated is seeking a Facilities Coordinator in New York, NY to manage day-to-day facility operations and serve as the primary liaison among clients, vendors, and internal teams. The role emphasizes service delivery, CMMS work order management, and ensuring smooth, disruption-free building operations.

Ideal candidates will have a High school diploma, strong Excel skills, exceptional customer service, and the ability to multitask and work independently in a fast-paced