Facilities Maintenance & Dispatch Coordinator

Caliber; Lewisville (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Caliber's Service Center in TX is seeking an R&M Coordinator to manage incoming facilities work orders across assigned regions, ensuring timely dispatch, coordination with vendors, and effective communication with field teams and internal stakeholders.

The role emphasizes reviewing work orders for eligibility, coordinating with vendors on scope and timelines, and driving orders to completion while maintaining accurate documentation and adherence to processes.

Qualifications

• 1–3 years in coordination, operations, or facilities-related role.
• Proficiency in basic computer skills and commonly used software (Microsoft Office, work order systems).
• Strong organization, time management, and attention to detail.
• Effective communication and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Review all incoming work orders to determine dispatch eligibility.
• Dispatch and coordinate with vendors, confirming scope and timelines.
• Own and manage work orders from creation through completion.
• Prioritize workload based on urgency and impact.
• Provide clear updates on status, delays, and escalations.
• Monitor open work order queues and drive completion within service expectations.
• Identify issues, assess impact, and resolve or escalate as needed.

Skills

Ownership

Effective Communication

Critical Thinking

Adaptability

Customer Focus

Collaboration

Dependable

Initiative

Driving Results

Tools

Microsoft Office

Work order systems

Job description

Caliber's Service Center in TX is seeking an R&M Coordinator to manage incoming facilities work orders across assigned regions, ensuring timely dispatch, coordination with vendors, and effective communication with field teams and internal stakeholders.

The role emphasizes reviewing work orders for eligibility, coordinating with vendors on scope and timelines, and driving orders to completion while maintaining accurate documentation and adherence to processes.