Facilities & Lab Operations Coordinator

Cushman & Wakefield; Boston (MA); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Retirement savings plan

Life insurance

Disability insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Facility Coordinator to provide comprehensive facilities and site coordination, ensuring safe, compliant building operations in a Boston-area environment. You will monitor maintenance, coordinate vendors, manage work orders, and support procurement and invoicing processes.

The role involves collaboration with clients, landlords, and internal teams, with emphasis on training, process improvements, and adherence to SOPs and SLAs.

Qualifications

• High school diploma or GED required; related degree preferred.
• 1+ year of facilities coordination, admin support, tenant services, or similar roles.
• Experience with data entry, reporting, scheduling, document management, and customer communications.

Responsibilities

• Monitor daily facility operations to ensure a safe, clean, organized, and functional work environment.
• Support building maintenance programs and follow site safety and operational procedures.
• Maintain knowledge of building systems, equipment, and facility infrastructure.
• Assist with site inspections and identify opportunities for operational improvements.
• Track KPIs and SLAs to ensure timely completion of service requests and work orders.
• Coordinate with clients, landlords, vendors, and contractors to resolve issues and provide status updates.

Skills

Communication

Customer service

Multitasking

Attention to detail

Time management

Procurement knowledge

Problem solving

Education

High School Diploma or GED

Associate's or Bachelor's degree in Facilities Management

Tools

Nuvolo

Coupa

Job description

Cushman & Wakefield is seeking a Facility Coordinator to provide comprehensive facilities and site coordination, ensuring safe, compliant building operations in a Boston-area environment. You will monitor maintenance, coordinate vendors, manage work orders, and support procurement and invoicing processes.

The role involves collaboration with clients, landlords, and internal teams, with emphasis on training, process improvements, and adherence to SOPs and SLAs.