Facilities & Lab Operations Coordinator

C&W Services (S); Boston (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

Cushman & Wakefield in Boston, MA seeks a Facility Coordinator to oversee daily facility operations, ensuring a safe, compliant environment and efficient building services. You will coordinate vendors, manage work orders, track maintenance, and support lab and manufacturing spaces while adhering to SOPs and SLAs.

You will serve as the main liaison among clients, landlords, vendors, and internal teams, handling procurement, invoices, and documentation, and contributing to process improvements and

Qualifications

• Minimum 1 year in facilities coordination or related role.
• Experience with data entry, reporting, scheduling, and document management.
• Strong customer service and communication skills.
• Familiarity with safety procedures and SOPs.
• Experience in life sciences, labs, or facilities environments preferred.

Responsibilities

• Monitor daily facility operations to ensure a safe, clean, organized, and functional work environment.
• Support building maintenance programs and follow site-specific safety procedures.
• Maintain working knowledge of building systems, equipment, and facility infrastructure.
• Assist with site inspections and identify opportunities for operational improvements.
• Track and support KPIs and SLAs to ensure timely completion of requests.
• Coordinate with clients, landlords, vendors, and contractors to resolve issues and provide status updates.

Skills

Communication

Vendor coordination

Documentation

Customer service

Scheduling

Education

High school diploma

Associate/Bachelor preferred

Job description

Cushman & Wakefield in Boston, MA seeks a Facility Coordinator to oversee daily facility operations, ensuring a safe, compliant environment and efficient building services. You will coordinate vendors, manage work orders, track maintenance, and support lab and manufacturing spaces while adhering to SOPs and SLAs.

You will serve as the main liaison among clients, landlords, vendors, and internal teams, handling procurement, invoices, and documentation, and contributing to process improvements and