Facilities & Front Desk Specialist

Jacobs Solutions Inc.; Conshohocken (Montgomery County); On-site; USD 55,000 - 65,000; Full time

Job summary

Jacobs Solutions Inc. seeks a facilities support specialist to handle reception, mail, and general office operations at our Conshohocken facility. You will answer calls, greet visitors, manage access badges, and assist with conference room coordination and mail processing.

This role demands strong organizational skills, proficiency in MS Office, and the ability to coordinate with vendors and building management in a fast-paced environment while ensuring safety and compliance.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• 2+ years in facilities support or related role.
• Strong customer service and communication skills.
• Experience with front desk operations and badge administration.
• Proficient in Microsoft Office; adept with PDFs.
• Experience managing office supplies and mailroom operations.
• Knowledge of mail/shipping procedures and package handling.
• Basic IT support and AV equipment troubleshooting.
• Experience with office equipment maintenance and vendor interaction.
• Familiarity with access control systems and visitor management.

Responsibilities

• Answer and direct incoming calls and greet visitors.
• Manage visitor sign-in and badge distribution.
• Oversee front office and conference room use.
• Coordinate mail, shipping, and mass mailings.
• Assist with facility maintenance requests and office moves.
• Support Health, Safety, Security, and Environmental tasks.
• Liaise with property management and external vendors.
• Prepare and track office inventory and supplies.

Skills

Reception duties

Customer service

Office administration

MS Office

Facilities support

Vendor coordination

Inventory management

Printing/AV tech

Education

Associate's degree in related field

Tools

Microsoft Office Suite

Visitor management software

Office equipment (printers/copiers)

Job description

Jacobs Solutions Inc. seeks a facilities support specialist to handle reception, mail, and general office operations at our Conshohocken facility. You will answer calls, greet visitors, manage access badges, and assist with conference room coordination and mail processing.

This role demands strong organizational skills, proficiency in MS Office, and the ability to coordinate with vendors and building management in a fast-paced environment while ensuring safety and compliance.