Facilities Coordinator, on-site

CBRE; San Francisco (CA); On-site; USD 61,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Job summary

CBRE is seeking a Facilities Coordinator for an on-site role at 1 Market Plaza, San Francisco. You will support daily facility operations, greet visitors, manage work orders, and coordinate with vendors to ensure smooth operations and client satisfaction.

The role emphasizes professionalism, strong organization, and responsive customer service. On-site responsibilities include front desk coverage and ensuring adherence to procedures in a dynamic workspace environment.

Qualifications

• High School Diploma or GED required with 2 years of job-related experience.
• Knowledge of or experience in MEP hard services is beneficial.
• Proven customer service experience and a professional, responsive approach.
• Highly organized with strong attention to detail and ability to follow routines and standards.
• Strong communication skills for exchanges with internal and external partners.
• Experience using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). CMMS experience preferred.

Responsibilities

• Provide front desk coverage and serve as the first point of contact for employees, visitors and guests.
• Greet and assist visitors in a professional, welcoming manner.
• Monitor open work orders to ensure timely completion.
• Coordinate with landlords, tenants and service providers on procedures and reporting formats.
• Perform light maintenance tasks to support day-to-day facility operations.
• Address client inquiries and respond promptly to concerns.
• Review work orders, proposals and vendor files.
• Conduct site walkthroughs to identify issues.
• Follow instructions and use defined procedures with supervision.
• Deliver output by following processes under guidance.

Skills

Customer service experience

Communication skills

Highly organized

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

CMMS

Job description

Aboutthe Role

Join CBRE as a Facilities Coordinator and help keep adynamic workplace running at its best!

Aboutthe Role

Join CBRE as a Facilities Coordinator and help keep adynamic workplace running at its best!

In this on-site role, you’ll support one floor for a client in the technologysector at 1 Market Plaza, encompassing approximately 8,000 square feet. You’llwork closely with the Senior Facilities Manager, clients, vendors, andcontractors to ensure facility operations run smoothly and efficiently. As thesole CBRE representative on site, you will play a critical role in fostering astrong client partnership, overseeing day-to-day facility operations, anddelivering exceptional service and support.

As part of our Facilities Management team, you’ll supportdaily operations while helping create safe, functional, and welcomingenvironments - making a direct, positive impact on the client experience andthe success of the site.

What You’ll Do

• Provide front desk coverage, including answering and directing incoming phone calls and serving as a first point of contact for employees, visitors and guests.
• Greet and assist visitors, ensuring a professional and welcoming experience.
• Regularly monitor the status of open work orders to ensure their timely completion and closure.
• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• May perform light maintenance tasks, including patching and touch-up painting, replacing light bulbs and completing minor repairs to support day-to-day facility operations
• Acknowledge and address all client inquiries related to the site, responding promptly to client inquiries and concerns.
• Review work orders, proposals, department files, and other paperwork submitted by vendors.
• Conduct site walkthroughs to identify and address site issues.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma or GED with 2 years of job-related experience.
• Knowledge of or experience in MEP hard services is beneficial.
• Proven customer service experience and a professional, responsive, and solutions-oriented approach.
• Highly organized with strong attention to detail and the ability to follow established work routines and standards.
• 0Self-sufficient and able to work independently; resourceful and proactive in seeking clarification when needed.
• Clear and effective communication skills for exchanging straightforward information with internal and external partners.
• Ability to conduct routine facility walkthroughs to assess conditions, identify issues, and standards are maintained.
• Working knowledge of Microsoft Office Suite, to include Word, Excel, Outlook and PowerPoint. Experience using a CMMS preferred.
• Must possess strong attention to detail.
• Ability to follow basic work routines and standards in the application of work.
• Demonstrated customer service abilities are required.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

Competitive Benefits:

CBRE offers a comprehensive benefitspackage including medical, dental, and vision insurance, life insurance,disability coverage, and a 401(k) plan starting the first day of the monthfollowing your start date.

Professional Development:

We are committed to investing inemployee growth and development through training programs, certifications, andmentorship opportunities.

Career Advancement:

As a global leader in commercial real estateservices, CBRE provides strong opportunities for career progression andadvancement.

California Residents:

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Coordinator position is $29.33 hourly and the maximum salary for the Facilities Coordinator position is $31.25 hourly. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).