Facilities Coordinator - Client Ops & Maintenance

EMCOR Group, Inc.; Chesapeake, Northern (VA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

EMCOR Group, Inc. in Chesapeake, VA is seeking a dedicated admin coordinator to manage designated customer accounts.

Under general supervision, you will close open work orders, communicate updates, and serve as the main contact for clients on National/Supplier Management Accounts. Responsibilities include purchasing coordination, vendor interfacing, scheduling, reporting, and handling billing and AP issues.

Qualifications

• Associates Degree and/or equivalent experience.
• Minimum of two years of experience in facilities maintenance, property management or customer service role required.
• Bi-lingual English-Spanish preferred.
• Advanced proficiency MS Windows Applications, including MS Excel and Word.
• Must be able to Type min 50 wpm and have good writing skills.
• Professional and friendly demeanor, willing to go above and beyond to accomplish the mission.
• Ability to work under pressure and constantly make correct decisions with limited input, and determine when to elevate issues to the Facilities Manager/Supervisor or Account Manager.
• Ability to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team to carry out the objectives of the program.

Responsibilities

• Performs administration support including ordering, vendor management, scheduling, reporting, Purchase Order coordination and any other task assigned by supervisors.
• Interface with all departments to ensure equipment is operating properly and there is no disruption of service.
• Respond to requests for maintenance and repair of facilities including HVAC, security components, IT equipment, and emergencies.
• Maintain records, files, controls, and procedures to ensure management and work production.
• Maintain a strong safety program within EFS Guidelines.
• Maintain effective communications with employees, management, contractors, customers.
• Participate in budget/forecast development and identify cost reduction opportunities.
• Conduct daily/weekly reporting on open work orders for supervisor review.
• Keep accurate files of all office related issues and ensure they are up to date.
• Communicate with supervisor on work performed and preventive maintenance.
• Attend weekly staff meeting and safety training.

Skills

Typing 50 wpm

MS Excel

MS Word

Bilingual English-Spanish

Education

Associates Degree or equivalent

Tools

MS Windows Applications

MS Excel

MS Word

Job description

EMCOR Group, Inc. in Chesapeake, VA is seeking a dedicated admin coordinator to manage designated customer accounts.

Under general supervision, you will close open work orders, communicate updates, and serve as the main contact for clients on National/Supplier Management Accounts. Responsibilities include purchasing coordination, vendor interfacing, scheduling, reporting, and handling billing and AP issues.