Facilities Account Director | Operations Leader

CBRE, Inc.; Cleveland (OH); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

CBRE, Inc. in Cleveland, OH seeks an Account Director (Facilities Management) to lead a small to mid-size team and deliver client commitments across building operations and projects. You will supervise staff, align resources, and drive performance against contracts while fostering client relationships.

This role sits within Building Operations & Experience (BOE) Local, offering influence on service delivery, risk escalation, and team mentorship in a collaborative, client-focused environment.

Formación

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Experience staffing, training, development, coaching and performance reviews.
• Strong communication, organizational and problem-solving skills; MS Office proficient.
• Ability to guide the exchange of sensitive information and influence outcomes.

Responsabilidades

• Provide formal supervision to employees; monitor training and performance evaluations.
• Coordinate and manage daily team activities; set schedules and deadlines.
• Consult with sales to define project requirements and address risks with action plans.
• Assist with resource coordination to service projects and operational plans.
• Manage client relationships; identify new sales opportunities within accounts.
• Monitor service levels and present findings to senior management.

Conocimientos

Staff supervision

Team leadership

Client relationship management

Operations coordination

Educación

Bachelor's Degree preferred

Herramientas

Microsoft Office

Descripción del empleo

CBRE, Inc. in Cleveland, OH seeks an Account Director (Facilities Management) to lead a small to mid-size team and deliver client commitments across building operations and projects. You will supervise staff, align resources, and drive performance against contracts while fostering client relationships.

This role sits within Building Operations & Experience (BOE) Local, offering influence on service delivery, risk escalation, and team mentorship in a collaborative, client-focused environment.