Facilities Account Manager – Client Success & Ops

CBRE, Inc.; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

CBRE, Inc. is seeking an Account Manager to oversee a small to medium-sized team delivering client commitments within CBRE’s Global Workplace Solutions framework. This role sits in the Operations Management function and coordinates staff functions to support organizational goals.

You will supervise staff, manage schedules, coach team members, and collaborate with sales to drive project requirements while maintaining service levels and contract obligations.

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance.

Responsibilities

• Provide formal supervision to employees and monitor training and development.
• Coordinate and manage the team's daily activities; set schedules and tasks.
• Consult with sales to define basic project requirements and address risks.
• Assist with coordinating resources to service projects and build operational plans.
• Manage sales relationships with small to medium-sized clients and identify opportunities.

Skills

Staffing & development

Leadership

Coaching & mentoring

Performance management

Team supervision

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

CBRE, Inc. is seeking an Account Manager to oversee a small to medium-sized team delivering client commitments within CBRE’s Global Workplace Solutions framework. This role sits in the Operations Management function and coordinates staff functions to support organizational goals.

You will supervise staff, manage schedules, coach team members, and collaborate with sales to drive project requirements while maintaining service levels and contract obligations.