F&I Finance Manager: Drive Customer-Focused Auto Deals

Wise Auto Group; Petaluma (CA); On-site; USD 92,000 - 180,000; Full time

Benefits offered by this job

Five-day workweek

Professional environment

Career growth opportunities

Job summary

North Bay Hyundai is seeking an Automotive Finance & Insurance Manager to lead the F&I process, partnering with the sales desk to move deals from agreement to funding. The right candidate will take ownership of the finance flow, present products clearly, and maintain accurate paperwork while delivering an exceptional customer experience.

The ideal candidate has automotive dealership F&I experience, strong financing knowledge, and a proven ability to collaborate with lenders, sales staff, and

Qualifications

• Automotive dealership experience required.
• F&I experience strongly preferred.
• Proven record selling finance and protection products.
• Knowledge of financing, leasing, lender requirements, and funding.
• Strong communication, organization and follow-through.
• Ability to explain options clearly to customers.
• Experience with dealership software and electronic menus.
• Valid driver's license and U.S. work authorization.

Responsibilities

• Introduce yourself promptly after the customer agrees to purchase and explain the next steps.
• Complete a customer interview to understand driving habits, ownership plans, and vehicle protection needs.
• Present a complete F&I menu and explain applicable products, including service contracts, GAP, and maintenance coverage.
• Help customers complete cash purchases or secure financing and lease terms.
• Work with lenders to obtain approvals and resolve funding requirements.
• Prepare accurate contracts, verify required documents, and follow deals through funding.
• Follow applicable federal and state requirements and dealership policies.
• Work closely with sales managers to provide a smooth handoff and timely delivery.
• Meet dealership goals for product penetration and F&I gross while maintaining customer satisfaction.
• Participate in training and help improve the sales and finance process.

Skills

F&I sales

Customer service

Lender coordination

Deal funding

Dealership software

Documentation

Effective communication

Licensed driver

Tools

Dealer Management System (DMS)

Electronic menu presentations

Job description

North Bay Hyundai is seeking an Automotive Finance & Insurance Manager to lead the F&I process, partnering with the sales desk to move deals from agreement to funding. The right candidate will take ownership of the finance flow, present products clearly, and maintain accurate paperwork while delivering an exceptional customer experience.

The ideal candidate has automotive dealership F&I experience, strong financing knowledge, and a proven ability to collaborate with lenders, sales staff, and