F&I Manager: Drive Profit & Great Customer Experience

Lithia Motors, Inc; Rockwall (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Rockwall Hyundai, part of Lithia & Driveway, seeks an experienced Finance Manager to structure deals, secure lender approvals, and drive profitability while delivering an exceptional customer experience. You will manage the F&I process end-to-end, sell F&I products, and maintain compliance.

The role requires 2+ years in automotive F&I/Finance, a strong lender network, and a commitment to customer-focused service. Open availability and base pay based on experience.

Qualifications

• 2+ years of automotive dealership Finance Manager or F&I Manager experience.
• 2+ years of experience with automotive financing, deal structuring, lender approvals, and contract processing.
• Experience presenting and selling F&I products, including vehicle service contracts, GAP, maintenance plans, and protection products.
• Experience working with banks, credit unions, captive lenders, and other automotive lending partners.
• Knowledge of F&I compliance, lending regulations, funding requirements, and dealership documentation.
• Experience managing Contracts in Transit (CIT), funding, chargebacks, and contract accuracy.
• Proven ability to drive back-end gross profit, finance reserve, and F&I product penetration.
• Experience with dealership CRM and Dealer Management Systems (DMS).
• CDJR/Stellantis dealership experience.
• High school diploma or equivalent required.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Manage the F&I process from deal handoff through contracting and delivery.
• Structure deals, secure lender approvals, and present financing and leasing options.
• Sell F&I products, including service contracts, GAP, maintenance, and protection products.
• Build strong lender relationships and resolve financing challenges.
• Drive back-end gross, finance reserve, product penetration, and overall profitability.
• Ensure accurate contracts, timely funding, and management of Contracts in Transit (CIT) and chargebacks.
• Maintain compliance with federal, state, lender, manufacturer, and company requirements.
• Deliver a transparent, customer-focused experience while partnering with dealership leadership to improve results.

Skills

Finance Manager

F&I Manager

Automotive financing

Deal structuring

Lender approvals

Contract processing

F&I products

Vehicle service contracts

GAP

Maintenance plans

Protection products

Contracts in Transit (CIT)

Finance reserve

CRM

DMS

CDJR/Stellantis experience

High school diploma

Driver’s license

Education

High school diploma or equivalent

Tools

CRM software

Dealer Management System (DMS)

Job description

Rockwall Hyundai, part of Lithia & Driveway, seeks an experienced Finance Manager to structure deals, secure lender approvals, and drive profitability while delivering an exceptional customer experience. You will manage the F&I process end-to-end, sell F&I products, and maintain compliance.

The role requires 2+ years in automotive F&I/Finance, a strong lender network, and a commitment to customer-focused service. Open availability and base pay based on experience.