F&B Team Lead: Service, Training & Ops

Guest Services, Inc.; United States; On-site; USD 18,000 - 26,000; Full time

Job summary

Guest Services, Inc. is seeking a Food and Beverage Supervisor to support the Manager in unit operations, floor management, and adherence to company initiatives. The role focuses on delivering exceptional guest service while coaching a team to perform at a high level.

The position requires collaborating with staff to meet financial goals, maintain safety and quality standards, and foster a positive work environment across dining and service areas.

Qualifications

• Strong interaction skills with diverse guests and teams.
• Ability to organize multiple priorities and lead a shift.
• Committed to customer service excellence and teamwork.

Responsibilities

• Ensure guest satisfaction and resolve complaints per standards.
• Supervise dining area, cashier stations, and food stations for quality.
• Assist in recruiting, scheduling, disciplining, and directing staff under Manager.
• Maintain safe facility environment and proper handling of equipment and food.

Skills

Staff leadership

Customer service

Problem solving

Education

High School Diploma or GED

Bachelor's or Business Degree

Job description

Guest Services, Inc. is seeking a Food and Beverage Supervisor to support the Manager in unit operations, floor management, and adherence to company initiatives. The role focuses on delivering exceptional guest service while coaching a team to perform at a high level.

The position requires collaborating with staff to meet financial goals, maintain safety and quality standards, and foster a positive work environment across dining and service areas.