F&B Supervisor — Lead Service & Team Training

Omni Hotels & Resorts; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni Richmond Hotel is seeking a Food & Beverage Supervisor to partner with management in training and supervising restaurant staff, ensuring service excellence and true hospitality in line with Omni standards.

The role requires 1 year of F&B supervision experience, ServSafe and TIPS certifications, and strong English communication. You will monitor dining room operations, assist in forecasting and scheduling, and handle guest comments to maintain exceptional guest satisfaction.

Qualifications

• 1 year of experience in Food & Beverage supervision or management.
• ServSafe Food Handlers and TIPS Alcohol certifications.
• Ability to clearly communicate in English with guests and staff.
• Ability to work in a fast-paced environment and multi-task.
• Flexibility to work nights, weekends and holidays.
• Ability to stand/walk for extended periods and lift moderate weight.

Responsibilities

• Maintain regular attendance per Omni standards.
• Monitor dining room seating, service, safety and guest well‑being.
• Ensure staff complete side work checklists and know menus/beverage offerings.
• Assist in scheduling, forecasting and interviewing as needed.
• Handle guest comments and ensure satisfaction.
• Stay on the floor during peak hours to motivate and assist the team.

Skills

Food & Beverage supervision

Cash handling

English communication

Job description

Omni Richmond Hotel is seeking a Food & Beverage Supervisor to partner with management in training and supervising restaurant staff, ensuring service excellence and true hospitality in line with Omni standards.

The role requires 1 year of F&B supervision experience, ServSafe and TIPS certifications, and strong English communication. You will monitor dining room operations, assist in forecasting and scheduling, and handle guest comments to maintain exceptional guest satisfaction.