F&B Supervisor: Lead Service in Downtown Hotel

Hilton Richmond; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Hilton Richmond is seeking an attentive F&B Supervisor to oversee daily operations of our food and beverage outlets in the heart of downtown Richmond. You will lead servers, bartenders, hosts, and runners, ensuring top-tier guest service and smooth service flow during peak periods.

The role requires strong leadership, excellent communication, knowledge of POS and cash handling, and a commitment to safety and sanitation. Shift flexibility, including nights, weekends, and holidays, is expected.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.
• Experience: 1–2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Leadership

Customer service

POS knowledge

Food safety

Multitasking

Organization

Flexible schedule

Education

High school diploma or equivalent

Hospitality coursework or certifications

Job description

Hilton Richmond is seeking an attentive F&B Supervisor to oversee daily operations of our food and beverage outlets in the heart of downtown Richmond. You will lead servers, bartenders, hosts, and runners, ensuring top-tier guest service and smooth service flow during peak periods.

The role requires strong leadership, excellent communication, knowledge of POS and cash handling, and a commitment to safety and sanitation. Shift flexibility, including nights, weekends, and holidays, is expected.