Downtown Richmond F&B Supervisor: Lead Service & Team

Hilton; Richmond (VA); Sur place; USD 22 000 - 33 000; Plein temps

Résumé du poste

Hilton Richmond in Virginia's capital seeks a Food & Beverage Supervisor to oversee daily operations of restaurant, bar, and banquet areas, ensuring service standards and an exceptional guest experience.

You will support team members, assist with training, monitor service flow, manage scheduling, handle guest concerns, and uphold safety, sanitation, and alcohol service guidelines in a fast-paced hotel setting.

Qualifications

• Education: High school diploma or equivalent required. Hospitality coursework or certifications preferred.
• Experience: 1–2 years of food and beverage experience; supervisory or lead experience preferred.
• Skills: Strong leadership, customer service, and knowledge of POS systems.

Responsabilités

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Connaissances

Leadership

Customer service

POS systems

Formation

High school diploma or equivalent

Description du poste

Hilton Richmond in Virginia's capital seeks a Food & Beverage Supervisor to oversee daily operations of restaurant, bar, and banquet areas, ensuring service standards and an exceptional guest experience.

You will support team members, assist with training, monitor service flow, manage scheduling, handle guest concerns, and uphold safety, sanitation, and alcohol service guidelines in a fast-paced hotel setting.