F&B Supervisor

Hilton; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Hilton Richmond in Virginia's capital seeks a Food & Beverage Supervisor to oversee daily operations of restaurant, bar, and banquet areas, ensuring service standards and an exceptional guest experience.

You will support team members, assist with training, monitor service flow, manage scheduling, handle guest concerns, and uphold safety, sanitation, and alcohol service guidelines in a fast-paced hotel setting.

Qualifications

• Education: High school diploma or equivalent required. Hospitality coursework or certifications preferred.
• Experience: 1–2 years of food and beverage experience; supervisory or lead experience preferred.
• Skills: Strong leadership, customer service, and knowledge of POS systems.

Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Leadership

Customer service

POS systems

Education

High school diploma or equivalent

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support. Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.

Pay Range: $16.00-$24.00

The Food & Beverage Supervisor assists in overseeing daily operations of restaurant, bar, and/or banquet areas. This role supports team members, ensures service standards are met, maintains cleanliness and organization, and contributes to delivering an exceptional guest experience.

JOB DESCRIPTION

Job Title: F&B Supervisor Department: Food & Beverage Supervision Exercised: Servers, Bartenders, Hosts, Bussers, Food Runners Supervision Received: Food & Beverage Manager / Assistant F&B Manager

MINIMUM REQUIREMENTS

Education High school diploma or equivalent required. Hospitality coursework or certifications preferred. Experience Minimum 1–2 years of food and beverage experience. Prior supervisory or lead experience preferred. Experience in restaurant, bar, or banquet operations a plus. Skills and Knowledge Strong leadership and communication abilities. Excellent customer service and problem‑solving skills. Working knowledge of POS systems and cash‑handling procedures. Understanding of food safety, sanitation standards, and alcohol service regulations. Ability to multitask and work efficiently in a fast‑paced environment. Strong organizational and team coordination skills. Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

#HRIElevate1 HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.