F&B Operations Supervisor — Guest Experience Leader

Kalyan Hospitality; Richmond (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Kalyan Hospitality in Richmond, VA is seeking a Food & Beverage Supervisor to oversee daily F&B service, coordinate with kitchen and service teams, and ensure guest satisfaction while maintaining health and safety standards.

The role requires supervisory experience in food & beverage, strong communication, and inventory control. Flexibility to work evenings, weekends, and holidays is preferred; ServSafe certification is a plus.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in food & beverage service, with 1 year in a supervisory role.
• Strong knowledge of food safety and sanitation standards.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours including evenings, weekends, holidays.

Responsibilities

• Supervise and coordinate daily food and beverage service operations for smooth service.
• Train and motivate staff to maintain high standards of guest service.
• Monitor inventories, place orders, and store supplies to minimize waste and control costs.
• Ensure health, safety, and sanitation regulations across all F&B areas.
• Address guest complaints promptly to maintain satisfaction and loyalty.
• Collaborate with kitchen and bar teams to synchronize service and guest experience.
• Prepare reports on sales, inventory, and staff performance for management.

Skills

Food safety

Leadership

Communication

Customer service

Inventory management

Education

High school diploma or equivalent

Associate/Bachelor's degree in Hospitality Management or Culinary Arts

ServSafe certification

Tools

POS systems

Job description

Kalyan Hospitality in Richmond, VA is seeking a Food & Beverage Supervisor to oversee daily F&B service, coordinate with kitchen and service teams, and ensure guest satisfaction while maintaining health and safety standards.

The role requires supervisory experience in food & beverage, strong communication, and inventory control. Flexibility to work evenings, weekends, and holidays is preferred; ServSafe certification is a plus.