F&B Supervisor

Hilton Richmond; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Hilton Richmond is seeking an attentive F&B Supervisor to oversee daily operations of our food and beverage outlets in the heart of downtown Richmond. You will lead servers, bartenders, hosts, and runners, ensuring top-tier guest service and smooth service flow during peak periods.

The role requires strong leadership, excellent communication, knowledge of POS and cash handling, and a commitment to safety and sanitation. Shift flexibility, including nights, weekends, and holidays, is expected.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.
• Experience: 1–2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Skills

Leadership

Customer service

POS knowledge

Food safety

Multitasking

Organization

Flexible schedule

Education

High school diploma or equivalent

Hospitality coursework or certifications

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support. Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.

Pay Range: $16.00-$24.00

Job Title and Department

Job Title: F&B Supervisor Department: Food & Beverage Supervision

Staff Responsible For

Exercised: Servers, Bartenders, Hosts, Bussers, Food Runners

Supervision Received

Supervision Received: Food & Beverage Manager / Assistant F&B Manager

Minimum Requirements

• Education High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.
• Experience Minimum 1–2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Skills and Knowledge

• Strong leadership and communication abilities.
• Excellent customer service and problem‑solving skills.
• Working knowledge of POS systems and cash‑handling procedures.
• Understanding of food safety, sanitation standards, and alcohol service regulations.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Strong organizational and team coordination skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.