F&B Supervisor: Lead Service & Guest Experience

Santa Clara Development Corporation; Santa Fe (NM); On-site; USD 42,000 - 60,000; Full time

Job summary

Santa Clara Development Corporation is seeking an F&B Supervisor to train, motivate and supervise F&B employees on the assigned shift. You will engage with guests to ensure satisfaction and relay needs to be addressed, while assisting managers with revenue tracking and staffing adjustments.

The role requires 1+ year of supervisory experience in a full-service restaurant, as well as Alcohol Awareness and Food Handler certifications, with a focus on maintaining high service standards and

Qualifications

• High School Diploma or equivalent.
• Minimum of 1-year full-service restaurant supervisory experience.
• Alcohol Awareness License and Food Handler’s Certification required.

Responsibilities

• Directly supervises all service employees on assigned shift.
• Ensure compliance with all policies and procedures.
• Proactive and timely addressing of all customer issues to ensure corrections are made when possible.
• Promote outstanding customer relations.
• Responsible for maintaining a consistent, regular attendance record.
• Decision making authority through the F&B Manager only.
• F&B Supervisor may only assist the F&B Manager in employee coaching, counseling, and scheduling.
• Weekly and monthly inventories & reconciliations.
• Cover shifts as needed; Bartending, Serving.
• Performs other related duties as required by Manager/Director.
• Keep all areas clean & sanitized as directed.
• Maintains a regular and consistent attendance record.

Education

High School Diploma or equivalent

Job description

Santa Clara Development Corporation is seeking an F&B Supervisor to train, motivate and supervise F&B employees on the assigned shift. You will engage with guests to ensure satisfaction and relay needs to be addressed, while assisting managers with revenue tracking and staffing adjustments.

The role requires 1+ year of supervisory experience in a full-service restaurant, as well as Alcohol Awareness and Food Handler certifications, with a focus on maintaining high service standards and