Guest-Centric F&B Supervisor

Santa Claran; New Mexico; On-site; USD 32,000 - 52,000; Full time

Job summary

Santa Claran is seeking a Food & Beverage Supervisor to train, motivate, and supervise F&B employees on assigned shifts, while engaging with guests to ensure their satisfaction and escalating needs as required.

You will assist F&B Managers with tracking daily, weekly, and monthly revenues and adjusting staffing levels to meet demand; you'll maintain compliance, manage inventories, and support scheduling across service areas.

Qualifications

• Minimum of 1 year of full-service restaurant supervisory experience.
• Alcohol Awareness License and Food Handler's Certification required.
• High School Diploma or equivalent.

Responsibilities

• Directly supervises all service employees on assigned shift.
• Ensure compliance with policies and procedures.
• Proactive and timely addressing of all customer issues to ensure that corrections are made when possible.
• Promote outstanding customer relations.
• Responsible for maintaining a consistent, regular attendance record.
• Decision making authority through the F&B Manager only. F&B Supervisor may only assist in employee coaching, counseling, and scheduling.
• Weekly and monthly inventories & reconciliations.
• Cover shifts as needed; Bartending, Serving.
• Performs other related duties as required by Manager/Director.
• Keep all areas clean & sanitized as directed.
• Maintains a regular and consistent attendance record.

Skills

Restaurant supervision

Staff training

Guest service

Scheduling

Education

High School Diploma or equivalent

Alcohol Awareness License

Food Handler's Certification

Job description

Santa Claran is seeking a Food & Beverage Supervisor to train, motivate, and supervise F&B employees on assigned shifts, while engaging with guests to ensure their satisfaction and escalating needs as required.

You will assist F&B Managers with tracking daily, weekly, and monthly revenues and adjusting staffing levels to meet demand; you'll maintain compliance, manage inventories, and support scheduling across service areas.