F&B Supervisor: Lead Service at On‑Site Hotel

Hei Hotels Inc.; The Woodlands (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Hotel room discounts

Pet insurance

Employee discounts

Job summary

HEI Hotels & Resorts is seeking an F&B Supervisor for The Westin at The Woodlands. You will assist the Outlet Manager across restaurant, room service, and related outlets, ensuring guest satisfaction, quality service, and regulatory compliance while helping achieve financial goals.

The role emphasizes supervising servers, managing sidework, and communicating clearly with staff while maintaining clean service areas and adherence to standards.

Qualifications

• Experience using POS systems to process orders.
• Strong verbal and written communication skills.
• Ability to stand and walk for extended periods.

Responsibilities

• Monitor servers and busperson adherence to all service standards.
• Supervise service of guests and respond to requests promptly.
• Assist manager with sidework duties and station readiness.
• Ensure compliance with liquor regulations and safety policies.
• Coordinate with restaurant manager on events, counts, and tastings.

Skills

POS system

Communication

Lifting up to 50 lbs

Team coordination

Job description

HEI Hotels & Resorts is seeking an F&B Supervisor for The Westin at The Woodlands. You will assist the Outlet Manager across restaurant, room service, and related outlets, ensuring guest satisfaction, quality service, and regulatory compliance while helping achieve financial goals.

The role emphasizes supervising servers, managing sidework, and communicating clearly with staff while maintaining clean service areas and adherence to standards.