F&B Supervisor — Hotel Restaurant Leader

Hei Hotels Inc.; Pittsburgh (Allegheny County); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

HEI Hotels Inc. in Pittsburgh is seeking an Outlet Assistant Manager to assist with planning and managing Restaurant, Room Service and other food and beverage outlets to achieve customer satisfaction and financial goals.

You will help supervise service and ensure standards while coordinating with the restaurant manager on events and training. The role requires strong communication, physical stamina for shifting duties, adherence to liquor regulations, and a collaborative, guest-focused mindset

Qualifications

• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsabilités

• Monitor servers and busperson adherence to all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Maintain bank to HEI Hotels and Resorts standards.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant manager in conducting menu classes and taste panels.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Connaissances

POS usage

Verbal communication

Written communication

Weight handling

Description du poste

HEI Hotels Inc. in Pittsburgh is seeking an Outlet Assistant Manager to assist with planning and managing Restaurant, Room Service and other food and beverage outlets to achieve customer satisfaction and financial goals.

You will help supervise service and ensure standards while coordinating with the restaurant manager on events and training. The role requires strong communication, physical stamina for shifting duties, adherence to liquor regulations, and a collaborative, guest-focused mindset