F&B Supervisor: Banquets & In-Room Dining Lead

Hei Hotels Inc.; Minneapolis (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with matching

Hotel discounts

Discounted parking passes

Metro Cards

Associate events

Worldwide hotel discounts

Job summary

Hei Hotels Inc. in Minneapolis seeks a Banquet and In-Room Dining Supervisor to oversee daily operations in Banquet, In-Room Dining and support of Starbucks, ensuring customer satisfaction and adherence to standard operating procedures.

You will supervise banquet and in-room dining teams, manage staffing and performance reviews, coordinate with the Starbucks partnership, oversee setup, service quality, and payroll reporting, and ensure safe, clean facilities.

Qualifications

• High School Diploma or equivalent required.
• Hotel experience preferred.
• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.
• Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.
• Effective verbal and written communication skills.

Responsibilities

• Supervise and direct the Banquet and In-Room dining associates.
• Interview, hire, schedule, train, develop, coach, and review staff.
• Assist Starbucks operations with Starbucks Manager.
• Oversee banquet and in-room dining setup, service, and quality.
• Meet customers to review Banquet Event Order and changes.
• Calculate and review banquet checks for payment.
• Prepare daily service charges and payroll for accounting.
• Ensure sanitation and maintenance of banquet areas.

Skills

Communication skills

Ability to lift 50 lbs

Ability to push/pull 150 lbs

Point of Sale system

Education

High School Diploma or equivalent

Tools

POS system

Job description

Hei Hotels Inc. in Minneapolis seeks a Banquet and In-Room Dining Supervisor to oversee daily operations in Banquet, In-Room Dining and support of Starbucks, ensuring customer satisfaction and adherence to standard operating procedures.

You will supervise banquet and in-room dining teams, manage staffing and performance reviews, coordinate with the Starbucks partnership, oversee setup, service quality, and payroll reporting, and ensure safe, clean facilities.