Hotel Banquet & In-Room Dining Manager

Hei Hotels Inc.; Minneapolis (MN); Presencial; USD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Dental benefits

Vision insurance

401(k) Savings Plan with matching

Hotel discounts worldwide

Associate events

Discounted parking passes

Metro Cards

Descripción de la vacante

HEI Hotels and Resorts in Minneapolis seeks a Banquet Supervisor to oversee Banquet and In-Room dining operations, ensure quality service, and support Starbucks collaboration. You will lead staff, manage checks, and ensure compliance with SOPs and LSOPs, while maintaining guest satisfaction.

The role requires experience in hotel operations, strong leadership, and the ability to manage time and payroll reporting. A team-oriented, proactive approach is essential for success.

Formación

• More than two years of post-high school education.
• Experience in related position with this company or other organization is preferred.
• Hotel experience is preferred.
• Knowledge of HEI banquet/catering food and beverage services, policies, or operations.
• Knowledge of computer equipment.
• Ability to compile facts and figures according to established procedures.
• Team player and willing to pitch in with coworkers.
• Broad knowledge of hotel operations, marketing plans, safety programs, budgeting and hospitality law.
• Leadership to motivate staff and meet goals.
• Ability to set priorities, plan, organize and delegate.
• Strong time management under deadlines and effective communication.

Responsabilidades

• Supervise and direct the Banquet and In-Room dining associates.
• Interview, hire, schedule, train, coach and conduct performance reviews; handle discipline.
• Assist in daily Starbucks operations in partnership with the Starbucks Manager.
• Supervise banquet and In-Room dining area operations, maintain supplies, review setup and service.
• Meet with customers to review Banquet Event Orders and resolve issues.
• Calculate and review banquet checks and collect payments.
• Prepare daily service charges and payroll reporting to Accounting.
• Monitor sanitation and maintenance of dining areas and equipment.
• Adhere to attendance rules and be available regularly.
• Perform other job-related duties as assigned.

Conocimientos

Leadership

Team player

Time management

Verbal and written communication

Problem solving

Educación

More than two years of post-high school education

Herramientas

Computer equipment

Descripción del empleo

HEI Hotels and Resorts in Minneapolis seeks a Banquet Supervisor to oversee Banquet and In-Room dining operations, ensure quality service, and support Starbucks collaboration. You will lead staff, manage checks, and ensure compliance with SOPs and LSOPs, while maintaining guest satisfaction.

The role requires experience in hotel operations, strong leadership, and the ability to manage time and payroll reporting. A team-oriented, proactive approach is essential for success.