F&B Supervisor: Banquets & In-Room Dining Lead

HEI Hotels; United States; A distancia; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Dental coverage through HE

Vision insurance

401(k) with matching

Hotel discounts

DailyPay access

Descripción de la vacante

HEI Hotels in Minneapolis is seeking a Banquet Supervisor to oversee daily operations of the Banquet and In-Room Dining areas, and to support Starbucks operations, ensuring guest satisfaction and adherence to standard operating procedures.

The role requires a high school diploma, hotel experience, strong communication, and the ability to lift up to 50 pounds and push carts up to 150 pounds. We offer competitive benefits and opportunities within HEI's portfolio.

Formación

• High School Diploma or equivalent required.
• Hotel experience preferred.
• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.
• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodations.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsabilidades

• Supervise and direct the Banquet and In-Room dining associates.
• Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
• Assist in the daily operations of Starbucks with partnership of our Starbucks Manager
• Supervise the daily operations of the Banquet and In-Room dining area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.
• Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
• Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
• Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
• Monitor and control the maintenance/sanitation of the Banquet and In-Room dining areas and equipment to protect the assets and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Conocimientos

POS knowledge

Hospitality experience

Physical stamina

Verbal & written communication

Team leadership

Educación

High School Diploma or equivalent

Herramientas

Point of Sale (POS) system

Descripción del empleo

HEI Hotels in Minneapolis is seeking a Banquet Supervisor to oversee daily operations of the Banquet and In-Room Dining areas, and to support Starbucks operations, ensuring guest satisfaction and adherence to standard operating procedures.

The role requires a high school diploma, hotel experience, strong communication, and the ability to lift up to 50 pounds and push carts up to 150 pounds. We offer competitive benefits and opportunities within HEI's portfolio.