F&B Outlet Manager — Lead Service & Profit

Highgate; Denver (CO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k) retirement plan with employer-m

Travel discounts

Job summary

Highgate Hotels in Denver, CO seeks a Food & Beverage Manager to coordinate and direct all F&B outlet operations, ensuring profitability, quality, and guest satisfaction. This role markets ideas to promote business, reduces turnover, and maintains budgeted productivity and compliance with health and safety standards.

The position requires strong leadership, effective communication, and the ability to work with other F&B managers.

Qualifications

• Experience coordinating and directing F&B outlet operations.
• Ability to market ideas to promote business and reduce turnover.
• Strong knowledge of local liquor laws and health regulations.
• Ability to monitor budgets and payroll.
• Excellent communication and teamwork.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints in a timely manner.
• Work with other F&B managers and keep them informed of issues as they arise.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
• Prepare and submit required reports in a timely manner.
• Ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans.
• Monitor quality of service in F&B outlet.
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOPs in all outlets.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with Highgate Hotel standards.
• Ensure the training of employees on SOPs and technical job tasks.
• Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
• Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
• Complete tip reporting.
• Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
• Ensure overall guest satisfaction.

Skills

F&B management

Guest service excellence

Staff supervision

Budget adherence

Compliance & safety

Communication skills

Job description

Highgate Hotels in Denver, CO seeks a Food & Beverage Manager to coordinate and direct all F&B outlet operations, ensuring profitability, quality, and guest satisfaction. This role markets ideas to promote business, reduces turnover, and maintains budgeted productivity and compliance with health and safety standards.

The position requires strong leadership, effective communication, and the ability to work with other F&B managers.