F&B Outlet Manager: Guest Experience & Profit

Highgate Hotels, LP; San Francisco (CA); On-site; USD 71,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer</

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels in San Francisco's Nob Hill is seeking an Outlet Manager to coordinate daily Food & Beverage operations at The Huntington. You will supervise staff, optimize service quality, control payroll and revenue, and implement promotions while maintaining compliance with all liquor laws and health regulations.

The role requires strong communication, leadership, and guest-relations skills, with a focus on maintaining a profitable outlet and high guest satisfaction across all meal periods.

Qualifications

• Strong communication skills with all staff and guests.
• Ability to multitask and prioritize responsibilities to meet deadlines.
• Experience supervising F&B staff and coordinating outlets.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints promptly.
• Work with F&B managers and keep them informed of issues.
• Prepare and submit required reports in a timely manner.
• Ensure compliance with liquor laws and health regulations.
• Conduct staff performance reviews and train on SOPs.
• Interview candidates for front-of-house positions.

Skills

Effective communication

Multitasking

Staff supervision

Job description

Highgate Hotels in San Francisco's Nob Hill is seeking an Outlet Manager to coordinate daily Food & Beverage operations at The Huntington. You will supervise staff, optimize service quality, control payroll and revenue, and implement promotions while maintaining compliance with all liquor laws and health regulations.

The role requires strong communication, leadership, and guest-relations skills, with a focus on maintaining a profitable outlet and high guest satisfaction across all meal periods.